Frequently Asked Questions

Email us at support@luxultta.com or visit our Help Center.

Do you offer free shipping?

Yes! Shipping is free for all orders within the US. Orders are processed within 1-2 business days and delivery takes 3-6 business days.

Do you ship internationally?

Unfortunately, we don't offer international shipping at the moment. However this is regularly reviewed, so please subscribe to our newsletter to be informed when international shipping is available.

What do I do if there is an issue with my order?

We care about quality, so we guarantee you’ll be 100% satisfied with our Luxultta products. If you’re not 100% happy, let us know and we’ll do whatever it takes to make it right. Our 100% Satisfaction Guarantee. Please email us at support@luxultta.com for any help with your order.

What is your return policy?

Items are only eligible for return if: they were purchased in the last 30 days, are unused, and in their orginal packaging. For sanitation reasons, hygeine products (deordorant, feminine care products, etc.) are not eligible for return. You can read our full return policy by visiting the link in the footer below.